Terms of service

Last Updated: 18-08-2026

Welcome to Shraisa. By accessing our website or placing an order with us, you agree to the following Terms & Conditions.

1. About Our Products

  • Shraisa offers artificial and fashion jewellery designed for everyday and occasional wear.
  • As our jewellery is handcrafted/finished in batches, minor variations in colour, size, texture or finish may occur.
  • Product images are taken to represent the jewellery as accurately as possible. Actual colours may vary slightly depending on your screen.

2. Orders

  • Orders can be placed through our website or through the purchasing channels specified by Shraisa.
  • Please check your product, size, quantity and delivery details carefully before placing your order.
  • Once an order is confirmed, it cannot be cancelled or modified.
  • Shraisa reserves the right to cancel an order in exceptional circumstances, including product availability or pricing errors.

3. Payment

  • All orders are prepaid unless otherwise specified by Shraisa.
  • Orders will be processed only after successful payment confirmation.
  • We do not accept Cash on Delivery (COD).

4. Pricing

  • All product prices displayed on the website are in Indian Rupees (₹).
  • Prices may change without prior notice.
  • Any applicable offers or discounts are valid only for the stated duration and conditions.

5. Shipping & Delivery

For complete information about dispatch timelines, delivery, shipping charges and other shipping-related details, please refer to our [Shipping Policy].

6. Returns & Exchanges

For information regarding returns, exchanges, defective products and our unboxing video requirement, please refer to our [Return & Refund Policy].

7. Jewellery Care

For recommendations on storing and caring for your Shraisa jewellery, please refer to our [Jewellery Care Guide].

8. Product Availability

  • Products are subject to availability.
  • If a product becomes unavailable after an order is placed, we will contact you regarding the available options.

9. Website Content

  • All product photographs, designs, logos, text, graphics and other content on the Shraisa website are the property of Shraisa unless otherwise stated.
  • Content may not be copied, reproduced, modified or used commercially without prior written permission.

10. Customer Information

  • Customers are responsible for providing accurate information, including their name, phone number, email address and complete shipping address.
  • Shraisa is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

11. Promotions & Offers

  • Promotional offers may have specific terms, validity periods and eligibility requirements.
  • Two or more offers may not necessarily be combined unless explicitly stated.
  • Shraisa reserves the right to modify or withdraw an offer at any time.

12. Intellectual Property

The Shraisa name, logo, designs, photographs, graphics, website content and other brand materials may not be used, copied or reproduced without written permission.

13. Limitation of Liability

Shraisa is not responsible for any loss, damage or delay caused by circumstances beyond our reasonable control, including courier delays, natural disasters, technical failures or other unforeseen events.

14. Changes to These Terms

Shraisa may update these Terms & Conditions from time to time. Any changes will be published on this page, and the updated version will apply from the date of publication.

15. Contact Us
If you have any questions regarding your order, products or policies.